Jordan Slaton

----- · (408) 909-2166 · Jordan.M.Slaton@gmail.com

To expand my job opportunities in the computer field and become a computer engineer.

Experience

IT Admin/TECHNICIAN

Alpha Public Schools

 Manage over a 1000 devices for three schools.

 Experience with Barcloud, Onjive, Google Admin and FreshDesk and other Google apps.

 Receive daily tickets that are resolved in a timely matter.

 System imaging and upgrading for Macintosh and Windows Computers

 Implementation for students one to one with Chrome Books

SEPTEMBER 2014 - Present

LEAD TECHNICIAN /MANAGER

THE CHEAP SQUAD

 Consistently maintained a 5-star rating in a competitive market in Silicon Valley; highest rated repair shop in South Bay Area.

 Lead and educated junior technicians in diagnosing issues and repair of both Windows and Macintosh systems.

 Managed customer invoices and parts acquisition. Explained computer issues to customers so they could better understand the solution.

DECEMBER 2011 - 2014

Education

SANJOSE STATE UNIVERSITY

Related coursework: Aerospace Engineering

1 YEAR

EVERGREEN COLLEGE

Related coursework: Computer Engineering

2 YEARS

De Anza COLLEGE

Related coursework: Computer Engineering

PRESENT

Skills

Programming Languages & Tools
Operating systems
Workflow
  • Customer invoices were constantly managed and updated with work orders and progress reports to meet deadlines. Was expected to manage day to day business independently.
  • Proficiency with a wide range of hardware and software. Ability to diagnose and solve computer issues in a fast-paced environment. AutoCAD. Microsoft Office. Google Admin.
  • Helped customers understand their computer issues as well as the process in solving the problem. Customers with questions on email or on the phone were always answered to their satisfaction.
  • Interns and junior technicians of different skill levels were trained in a variety of tasks. Provided support on specific and sometimes obscure issues, answering any questions on technical issues or procedures.

Interests

My interest is usually still involved with technology. I tend to like to understand how things operate pertaining to biomimicry.I usually try to inform myself in forensics and space because I find them quite intriguing

Other hobbies consist of running and drawing and writing fantasy stories. Biggest Accomplishment in running is getting top 100 in Wharf to Wharf consisting of 14,000 participants. I also used to do streaming playing Starcraft and other Blizzard games. Newest hobby is taking pictures with my Canon EOS 80D out and attempting photomanipulation.